Dispatch + delivery

Enjoy our express delivery service that applies to all orders. Your items will arrive with our DPD partner within 1 to 2 days. This express service is free on all orders over £65!

What is our EXPRESS delivery service?

In-stock items on your NBS order will be dispatched via DPD Express Weekday Service as standard and should arrive within just 1-2 working weekdays. Please note: There will be no deliveries on the 2nd and 3rd June due to the bank holiday. Anyone placing a weekday delivery after 4pm on Wednesday 1st June will be delivered on Monday 6th June – except paid for weekend deliveries.

  • Free on all UK (mainland) orders over £65
  • £3.95 for UK (mainland) orders under £65
  • Scottish Highlands + Islands, Northern Ireland, Isle of Man, Isle of Wight, Scilly Isles and the Channel Islands, items are shipped via DPD Two Day and are charged from £11.95

What is our timed delivery service?

Orders placed on a timed service will be picked and packed the same day and dispatched via the selected service. There is a 3pm cut-off time Monday to Friday and 12pm on Saturdays. Orders placed after this time will be dispatched the following working day.

  • DPD Next Weekday by 12 from £7.95
  • DPD Saturday from £11.95
  • DPD Sunday from £11.95

What is our green delivery OPTION?

If your basket contains items with multiple dispatch dates, and you are not in a rush for your order, you may wish to select our Green Delivery option at checkout. This means you will be helping save on emissions as we will send your full order once everything is in stock. And don’t worry, if you change your mind later on and require an item urgently, just contact our Customer Services Team who will be more than happy to help.

WHAT IS OUR DELIVERY AND DISPATCH PROCESS?

  • Online orders will be shipped on a tracked shipping service via DPD.
  • Delivery notifications are sent prior to dispatch and on route so you know exactly when to expect your order
  • Weekend and Timed services must be ordered by 3pm Monday to Friday and by 12pm on Saturday
  • Bespoke, made to measure and items delivered direct from supplier orders are not included in standard terms

WHAT DOES THE STOCK STATUS OF PRODUCTS MEAN?

Most of our products are in stock in our warehouse and are available for immediate dispatch, however some may be pre-sold, or stocked with our partners for direct dispatch.

Each product will have the relevant stock status displayed beneath it on the product listing page. Please see details of each status below:

  • In stock the item is in our warehouse and can be dispatched immediately.
  • Stock available the item is on its way to our warehouse and will be dispatched as soon as it arrives. The estimated delivery date will be displayed in cart.
  • Pre-order the item is a brand-new product launch and will be arriving soon. The expected delivery date will be displayed in your cart.
  • Delivered direct the item is shipped directly from the respective supplier, who will make direct contact to arrange a convenient delivery time.
  • Stock back soon the item is temporarily out of stock with our supplier and will be back as soon as possible.

If you have a specific query, please contact our customer service team who will be happy to help.

Please note that you can still select our timed service delivery options on items that are not in stock for immediate dispatch (as above) and they will be sent via your chosen service as soon as the they arrive into the warehouse. If a timed or weekend delivery service is selected on an order with multiple dispatch dates your first delivery will arrive on your selected service and additional items on your order will be dispatched on our regular express service.

Deliveries can be impacted by external factors, so DPD does not guarantee delivery services. We work hard with our partner to ensure we meet your expectations where possible and communicate any changes.

Contact our customer service team via our live chat, email hello@naturalbabyshower.co.uk or phone us on 01276 408494.

Great value + superfast

Our express delivery service is free on all orders over £65 and will arrive within 1 to 2 days by DPD.

Convenient + fully trackable

Easily follow your order from door to door with a 1 hour delivery window and timed options that suit you.

Green + recyclable

DPD deliver in a cleaner and more sustainable way and all our packaging is made simple to be recycled or reused.

Customer feedback...

"First class service - delivery arrived the next day when I’d only ordered it the night before!"
"Simply amazing, thank you. Fantastic product, great price and super quick delivery!"
"Super efficient and prompt delivery. Exceptional service, we couldn’t believe how fast everything arrived!"
"By far the quickest delivery I have experienced. I would 100% recommend them."