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Warranty Cover

Support warranties and after sales via our efficient portal.
warranty-Natural Baby Shower

We want you to be able to shop with confidence, so we offer a warranty on all our products against fault and breakage. Some manufacturers we stock offer extra periods of warranty cover for their products, please see below for more information. If you have an issue relating to your purchased product, please place a claim by clicking the button below.

In order to process your request efficiently, please provide us the details listed below.

  • Your order number
  • The serial number of your product
  • Photo/videos of the fault
  • A short description of the fault and how it happened
  • Your contact details including your telephone number and current home address

Warranty FAQs

We offer as standard a 1-year warranty on all our products/brands against fault and breakage. Some brands we stock offer extra periods of warranty cover for their products, please see other years below.

The following brands and products have a warranty of 4 years.

The following brands and products have a lifetime warranty.

  • UPPAbaby Mesa car seat Register your car seat within 3 months to receive lifetime warranty.
  • Joolz Pushchairs Register your pushchair within 6 months to receive lifetime warranty.
  • ergobaby All ergobaby carriers receive 10 year guarantee.